End User Licence Agreement (EULA)

Important Notice

Microsoft Office and related software are licensed by Microsoft Corporation under Microsoft’s standard licence terms. These Microsoft terms are incorporated by reference into this EULA. Druino acts as a reseller/distributor of software licences and this EULA supplements Microsoft’s licensing conditions with additional terms relating to the commercial transaction, delivery, and support.

1. Licence Grant & Scope

Subject to your compliance with this EULA, Druino grants you a limited, non-exclusive, non-transferable right to use the Microsoft Office software in accordance with the applicable licence type and Microsoft’s licence terms.

Software Licence Rights

• Personal or commercial use as permitted by your licence type
• Installation on the number of devices permitted by your licence
• Access to the included Microsoft Office applications and features
• Eligibility to receive updates and security patches from Microsoft (subject to Microsoft support lifecycle)

Licence Types (Examples)

2. Installation & Activation Requirements

System Requirements (General Guidance)

System requirements depend on the specific Microsoft Office version purchased. You are responsible for ensuring your device meets the applicable requirements.

Windows (Typical Requirements)

• Windows 10 or Windows 11 (latest updates recommended)
• Minimum 4 GB RAM (8 GB recommended)
• Approximately 4 GB available disk space (varies by version)
• Internet connection required for activation and some features

macOS (Typical Requirements)

• A supported macOS version (varies by Office release)
• Minimum 4 GB RAM (8 GB recommended)
• Approximately 4 GB available disk space (varies by version)
• Internet connection required for activation and some features

Mandatory Product Activation

Microsoft Office typically requires activation within a limited period after installation. Activation helps confirm software authenticity and enforces device limits for each licence.

• Activation generally occurs automatically during installation when connected to the internet
• Phone activation may be available if automatic activation fails
• Reactivation may be required after significant hardware changes
• Each key can only be activated on the permitted number of devices

3. Usage Restrictions & Prohibited Activities

Licence Violations

• ✗ Installing on more devices than your licence permits
• ✗ Sharing licence keys with unauthorised users
• ✗ Using a personal-use licence for commercial use where not permitted
• ✗ Sublicensing, reselling, or transferring the licence key where not permitted

Technical Restrictions

• ✗ Reverse engineering, decompiling, or disassembling the software
• ✗ Circumventing or disabling activation or protection mechanisms
• ✗ Modifying the software or creating derivative works (where prohibited by law/terms)
• ✗ Using software for unlawful, harmful, or malicious purposes

4. Microsoft Licence Terms (Incorporation by Reference)

This EULA incorporates and is subject to Microsoft’s official software licence terms and policies. You can review Microsoft’s terms here:

• Microsoft Software Licence Terms (Use Terms)
• Microsoft Licensing Terms
• Microsoft Privacy Statement
• Support Lifecycle Information

5. Intellectual Property Rights

Microsoft Office, related software, and all associated intellectual property rights are owned by Microsoft and/or its licensors. This EULA does not transfer any ownership rights.

Microsoft Rights

• Ownership of software code, components, and updates
• All trademarks, trade names, and service marks
• Patents, copyrights, and trade secrets
• Right to modify, update, or discontinue support in accordance with Microsoft policies

Your Content

• You retain ownership of documents and files you create
• You control access to your local files and content
• Cloud features may be subject to Microsoft’s service terms and privacy policies

6. Warranty Disclaimer & Limitation of Liability

Our Guarantees

• Genuine software licence keys delivered upon successful payment
• Valid keys intended to activate as described for the relevant product
• Support assistance for installation and activation issues
• Refund eligibility as described in our Refund Policy for unresolvable issues (subject to verification)

Warranty Limitations

Except for the express guarantees above, software is provided on an “as-is” basis and we disclaim all other warranties to the maximum extent permitted by law.

• No warranty of uninterrupted or error-free operation
• No guarantee of compatibility with future operating system updates
• Performance may vary depending on device configuration
• Microsoft may discontinue support for older versions under its lifecycle policy

Limitation of Liability

To the maximum extent permitted by law, Druino’s total liability shall not exceed the amount you paid for the license key. We shall not be liable for any indirect, incidental, special, or consequential losses, including loss of profits, data, or business interruption. Nothing in this EULA limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

7. Licence Termination

This EULA may terminate automatically if you breach the licence terms or usage restrictions, including:

• Using unauthorised or pirated activation methods
• Installing on more devices than permitted
• Key sharing, resale, or misuse
• Material breach of Microsoft’s terms

Effects of Termination

• You must stop using the software and uninstall it from all devices
• You may retain your created documents and data
• Warranty disclaimers and liability limitations survive termination

8. Governing Law & Dispute Resolution

This EULA is governed by the laws of England and Wales. Courts of England and Wales shall have jurisdiction, unless mandatory consumer laws apply.

Resolution Steps

1. Direct resolution: Contact our support team so we can help quickly.
2. Escalation: If unresolved, we will review the case internally and provide a final response.
3. Legal action: Where necessary, disputes may be brought before the courts of England and Wales.

9. License Agreement Support

Microsoft resources: Support • Licensing • Privacy • Activation

This End User Licence Agreement constitutes a binding legal contract. Please read it carefully. By using Microsoft Office software purchased from Druino, you acknowledge that you have read, understood, and agree to be bound by these terms. Druino • 71–75 Shelton Street, London, England, WC2H 9JQ • United Kingdom