Privacy Policy
This Privacy Policy explains how Druino collects, uses, and protects your personal information when you browse or purchase from druino.co.uk.
Contents
Who we are
Information we collect
How we use your data
Sharing information
Data retention
Your rights
Contact details
1. Who we are
Druino is a United Kingdom–based retailer and reseller of software products and digital licence keys. We act as the data controller for personal data processed through this website.
2. Information we collect
Information you provide
- Account details (name and email address)
- Order details (products, timestamps, delivery method)
- Billing information (billing address, VAT/tax details if provided)
- Support communications (emails, tickets, attachments)
Information collected automatically
- Device and usage data (IP address, browser type, pages visited)
- Cookies and similar technologies
- Security and fraud-related signals
Payment information
We do not store full card numbers. Payments are processed securely by third-party payment providers. We only receive limited payment identifiers and transaction status.
3. How we use your data
| Purpose | Description |
|---|---|
| Order processing | To process payments, deliver digital products, and send order confirmations |
| Customer support | To respond to inquiries, resolve issues, and provide technical assistance |
| Security | To prevent fraud, abuse, and unauthorized access |
| Legal compliance | To meet accounting, tax, and regulatory obligations |
5. Data retention
- Order and accounting records are retained for up to 6 years
- Support communications are retained for up to 3 years
- Marketing preferences are retained until you unsubscribe
6. Your rights
You may have the right to access, correct, delete, or restrict processing of your personal data, depending on applicable law.
7. Contact details
Email:
support@druino.co.uk
Phone: +44 20 8040 4209
Address: 71–75 Shelton Street, London, England, WC2H 9JQ, United Kingdom
Phone: +44 20 8040 4209
Address: 71–75 Shelton Street, London, England, WC2H 9JQ, United Kingdom